客舱服务英语(人民交通出版社十二五民航运输类空中乘务专业.

基本信息：

目录：

Unit 1Greetings and Introductions
Part AUseful Words and Expressions
Part BDialogues
Part CPublic Announcements
Part DWork-task
Part ESupplementary Reading
Unit 2 Directing Passengers
Part AUseful Words and Expressions
Part BDialogues
Part CPublic Announcements
Part DWork-task
Part ESupplementary Reading
Unit 3 Boarding and Cabin Check
Part AUseful Words and Expressions
Part BDialogues
Part CPublic Announcements
Part DWork-task
Part ESupplementary Reading
Unit 4 Take off
Part AUseful Words and Expressions
Part BDialogues
Part CPublic Announcements
Part DWork-task
Part ESupplementary Reading
Unit 5Passenger Comfort
Part AUseful Words and Expressions
Part BDialogues
Part CPublic Announcements
Part DWork-task
Part ESupplementary Reading
Unit 6 Berverage Service
Part AUseful Words and Expressions
Part BDialogues
Part CPublic Announcements
Part DWork-task
Part ESupplementary Reading
Unit 7Food Service Ⅰ
Part AUseful Words and Expressions
Part BDialogues
Part CPublic Announcements
Part DWork-task
Part ESupplementary Reading
Unit 8Food Service Ⅱ
Part AUseful Words and Expressions
Part BDialogues
Part CPublic Announcements
Part DWork-task
Part ESupplementary Reading
Unit 9In-flight Entertainment
Part AUseful Words and Expressions
Part BDialogues
Part CPublic Announcements
Part DWork-task
Part ESupplementary Reading
Unit 10Duty-free Sale
Part AUseful Words and Expressions
Part BDialogues
Part CPublic Announcements
Part DWork-task
Part ESupplementary Reading
Unit 11Delay
Part AUseful Words and Expressions
Part BDialogues
Part CPublic Announcements
Part DWork-task
Part ESupplementary Reading
Unit 12 Turbulence
Part AUseful Words and Expressions
Part BDialogues
Part CPublic Announcements
Part DWork-task
Part ESupplementary Reading
Unit 13 Weather and Time
Part AUseful Words and Expressions
Part BDialogues
Part CPublic Announcements
Part DWork-task
Part ESupplementary Reading
Unit 14Dealing with Health Issues
Part AUseful Words and Expressions
Part BDialogues
Part CPublic Announcements
Part DWork-task
Part ESupplementary Reading
Unit 15 Safety a Emergency Ⅰ
Part AUseful Words and Expressions
Part BDialogues
Part CPublic Announcements
Part DWork-task181
Part ESupplementary Reading
Unit 16 Safety & Emergency Ⅱ
Part AUseful Words and Expressions
Part BDialogues
Part CPublic Announcements
Part DWork-task196
Part ESupplementary Reading ,
Unit 17Before Landing
Part AUseful Words and Expressions
Part BDialogues206
Part CPublic Announcements
Part DWork-task
Part ESupplementary Reading
Unit 18Disembarkation
Part AUseful Words and Expressions
Part BDialogues
Part CPublic Announcements
Part DWork-task
Part ESupplementary Reading
Words and Expressions List

......

精 彩 页：

内容提要：

林虹主编的《客舱服务英语(人民交通出版社十二五民航运输类空中乘务专业规划教材)》是以培养学生英语实际应用能力和职业素养为出发点，融合国内外多家航空公司的服务标准及服务程序，按照空中乘务员的工作流程编写而成的。全书共18个单，通过空中乘务员飞行期间各个阶段的服务和机上紧急情况与非正常航班等特殊情况的处理，强化客舱服务英语的训练，帮助学生全方位地了解空中乘务员的工作。本书内容翔实，尽力为学生设定不同情景来提高英语口语表达能力，同时提供大量与空中乘务专业相关的民航知识，加强学生职业素质的培养。
    本书可供高职高专院校空中乘务专业的教学选用，亦可供行业相关培训、岗前培训使用。
    

......

作者简介：

林虹，女，副教授，1988年毕业于中国民航学院外语系。2001年赴英国德比大学深造，获教育学硕士学位，现任中国民航大学空乘专业负责人和教研室主任。长期从事大学英语、研究生英语、乘务英语的教学工作，主持和参加编写《飞机客舱设备与系统》、《机场运营与管理》、《民航运输英语教程》、《大学英语读写教程(一)要点分析》等多本丛书，并发表论文多篇。